fwaah!!! no wonder!!!
inspector see liaoz also sian!!!
"KNN~~~She think she what? Bigger than me?!!"
She is very calm but patient to a fault, a result of garment overhauls these past 20 years to provide enhanced service to the community and an implied understanding that complaints by the public will be strictly investigated and action taken.
Many garment institutions and departments have seen commendable levels of service these days.
So nothing to lose in holding your patience while garment will brook no-nonsense of abuses by members of the public towards them.
In this instance, there should be a policewoman around and the use of handphones to video public servants should be acted upon and not just advised and warned.
This should be a case study for efficiency by public officers as the incident is allowed to drag on for far too long.
It is not so much a cultural shock as taking advantage of the investigating officer.
We are seeing a bad eg of poor behahiour and to understand deeper we need to trace back to Deng period and 1980
when the ONE-child policy was implemented and an era of entitlement began of 4 grandparents dotting on 1 grandchild.
Below is an opinion/analysis by a 3rd party from China who emigrated and settled down in USA.